[Update, Nov 7, 2008]: Thanks for your thoughtful comments and questions! We’re still listening, and we’ve posted answers to more questions here.
We’re rolling out the newest release of Hotmail as we speak. Slow rollouts are typical for large web services, both at Microsoft and other companies. We’re going to blog more about our slow rollouts and how they maximize the stability of the site in another post. Our Hotmail team blog readers know that we always roll out major updates slowly so that if any issues pop up, we can catch them early before they affect everybody.
Thanks so much to all of our observant Hotmail customers who have seen our latest version and added their constructive comments. The more you can tell us about the issues you are having, the easier it is for us to understand and fix them quickly. Here are some of the issues we’ve heard about, along with what you should try if you’re having the problem, or what we’re doing to fix it.
Can’t see your list of folders?
We’re hearing from a good number of you that you’re having problems seeing your e-mail folders with the new version of Windows Live Hotmail. This happens when you have the font size for your browser set to “large” or “largest.” If you’re experiencing this issue, please switch your browser font setting to “medium.” This is a temporary solution to a problem that we’re working on fixing soon. We apologize for the inconvenience and will notify you when this is fixed.
Having trouble opening messages?
A few people have mentioned that they can’t open messages. We don’t have any reports from customers yet that provide a clear list of the steps taken that produce the problem, so we would love to hear more details from you if you’re experiencing this issue. Please make sure you’ve set your browser font size to “medium” before reporting this issue, and try turning off your reading pane.
Want more space to read your messages and to open each message with a click?
You may have your reading pane turned on. Consider turning it off, especially if you have a small monitor. To do this, click "Options" in the upper right corner, and then under “Reading pane settings,” select “Off.” You may also want to maximize the size of your browser window and set your browser font size is set to “medium” for now.
Trouble scrolling your Hotmail window?
If you have a smaller monitor, try maximizing the size of your browser window. Also check your browser font size and set it to “medium.”
Can’t find your contacts when forwarding or composing a message?
We wanted to give you more space for typing your message, so we moved your list of contacts on the compose page. It’s still there, but it’s just hiding under the "To" button. Jennie from the Contacts team shares her tips:
When composing or forwarding a message, you have two easy ways to select contacts to send or forward to:
Select contacts from your contact list
1. Click the To button.
2. Click the People, Categories, or Favorites tab.
3. Select the contacts that you want to send the message to.
4. After you’ve finished selecting your contacts, click Close.
or…
Begin entering e-mail addresses or names
1. In the box next to the To button, start typing the person’s name or e-mail address.
2. As you type, contacts that match the letters that you’re typing automatically appear below the To box.
3. Click the person’s name or e-mail address from the list to select that person.
Want to customize Hotmail’s new look?
Hotmail has changed its look to match the new direction of the rest of its Windows Live siblings. Customize your Hotmail’s look by clicking Options in the upper-right corner, and then choosing your favorite theme from the samples shown.
Was your Hotmail account unavailable?
Running a reliable e-mail system is the highest priority for the Hotmail team. We periodically need to upgrade our servers, to add new features or install security patches, so this means that your Hotmail is occasionally unavailable for a few minutes. We apologize for this inconvenience. Please understand that we do everything we can to minimize this down time.
Did your Hotmail account expire?
To keep your Hotmail account, you’ll need to sign in to check your inbox at least once every 180 days (approximately 6 months).
Keep your feedback coming. It helps us make Hotmail work better for people like you. If you’re having a problem, please include details and the steps that you took when the issue arose.
Thanks for using Windows Live Hotmail!
- Ellie Powers, program manager, and the Windows Live Hotmail team
[Update, Nov 7, 2008]: Thanks for your thoughtful comments and questions! We’re still listening, and we’ve posted answers to more questions here.
I finally had enough. I moved to Yahoo!, and OMG, I can actually read my emails. I can scroll down to avoid all the ads, and have practically a whole page to view instead of the half inch display at the bottom.
Yahoo is similar to what Hotmail used to be like.
SAVE YOURSELVES, switch before you go bald or get an ulcer.
So happy in Culver City,
Mary
Previously I could delete all my junk mail at one go, now I do not have that option. There are now
179 messages in my junk file, I do not have the time to delete individually. This is ridiculous. I want
my old procedure back.!!!!!!!!!!!!!!!!! I\’m sure you know the old saying "if it isn\’t broken don\’t fix it"
well, take heed!
EMC
Thanks alot for screwing up a perfectly good system. The NEW hotmail is total JUNK. Almost eveytime I have to X out because It has locked up on me. From what I see I am not the only one who feels this way. Fire the Moron that designed the NEW system and hire someone to fix it or better yet just put it back the way it was. Thanks T.
Why are you all still miserable. Save your sanity, get a new email host. I went to Yahoo! and OMG, I can actually read my emails. They transfered my contact w/o a hitch. Their format is similar to what hotmail used to be, but better, I think!
Go with those who appreciate you. There are plenty of free email hosts.
Of course now that I\’d like to transfer my files to yahoo!, I can\’t get in them.
M. Rivera in Culver City
windows is tobad I kent delete photos. hotmail, Homeesto es una porqueria que no funciona compre un libro y ni sigiendo las instrucciones funcion. no se quien fue el estupido que invento esto
Please change back to the old system,you have screwed up a good service.
The new one stinks worst than a skunk.
I hope all of you get fired.
Sam Perrier
This new verison is a BIG JOKE. Give us the old version back.
Your fix\’s about font size doesn\’t work.
I am so upset. Most of the time when I click on the "To" button, my contacts are NOT THERE!! Why is this happening? The list will be completely empty. I have to open up a whole new tab in order to try to send an email to someone. This is SO FRUSTRATING to me. I do not like the new system. And you gave us NO option but we had to go with it. PLEASE FIX THIS PROBLEM. I send out a lot of emails and to have my contacts list not be there when I need it just makes me SO upset! PLEASE ADDRESS THIS PROBLEM AND FIX IT!!!!!!!!!!! Itneeds to be FIXED TODAY. PLEASE!! Or I also will leave Windows and go elsewhere.
The new updates look fantastic! I am really looking forward to these. I
just have one question about the overall Windows Live services: Are the
favicons of all thre services going to be updated please? For example,
Windows Live Hotmail still has that horrible embossed Windows Live logo
as oppose to Live Search which has a nice refreshing logo as the
favicon. Also some of those beautiful new icons you have showed us in
this post would be brilliant as the favicons, rather than just the
Windows Live or Windows logo.Secondly, I have some important questions/suggestions to do with the fantastic new Windows Live Hotmail:
Firstly, will we be able to have the option of changing our style to a
colour, rather than a theme? We are able to select colours in Messenger
and were even able to in the Wave 1 and Wave 2 Hotmail releases. I
really think the new Windows Live services should have a set of
colours, as well as themes. It is really important to me that I have
all of my Windows Live software and services the same colour and I
really like the nice colour I have set in the Wave 3 Messenger beta.
Finally, will you be updating the \’format\’ toolbar which appears at
the top of the text area for vacation messages and personal signatures?
It is the old version and looks horrible compared to the new one in the
\’compose message\’ window. (by the \’format\’ toolbar, I mean the one
which allows you to change the colour of the text, add emoticons, etc).
Thank you.
Calum.
Well I have figured out how to get my e-mails!!!! Go to yahoo and get an account. Then sign up to transfere the e-mails from your hotmail or livemail account to the new yahoo one. I did it and now I can see AND open my e-mails in Yahoo. I think I may just gradually due away with MSN. What a shame after 10 years they go and destroy a perfectly good e-mail system.
Help i can\’t use my hotmail. i have tried to maximise. I\’ve done everything you said , since 7th Nov.2008
can any one tells me how to access my junk mail. pl.
How the Hell Am I suppose to use a email account that won\’t let Me OPEN
MY EMAILS. FIX THIS crap or I\’m going over to
G-Mail!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
How the Hell Am I suppose to use a email account that won\’t let Me OPEN
MY EMAILS. FIX THIS crap or I\’m going over to
G-Mail!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
How the Hell Am I suppose to use a email account that won\’t let Me OPEN
MY EMAILS. FIX THIS crap or I\’m going over to
G-Mail!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
How the Heck Am I suppose to use a email account that won\’t let Me OPEN
MY EMAILS. FIX THIS crap or I\’m going over to
G-Mail!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
How the Heck Am I suppose to use a email account that won\’t let Me OPEN
MY EMAILS. FIX THIS crap or I\’m going over to
G-Mail!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please go back to what you had. Changing font size isn\’t the answer for me.
This is so frustrating….I cant seem to open older emails that i have stored in folders. UG!
I liked to never found out how to open my email till recently.
The answer >>>>>> disable my norton firewall
not the virus protection, just the firewall
works every time now
oh,,good..i am new consumers in live windows..I interest with this product…and now, i am always failed..as install messenger that..?what do you think that why is happen?please help me to install that…
I love it !!! the new interface… the calendar sharing… At the office we have all changed our email addresses to hotmail and it is working great especially when we can view each others shedules and agenda from home, office, cell or anywhere… the folders (even personal folders, calendar and contacts are all there and easy to access… We are making plans for using the SkyDrive with the share features to exchange files we have to update everyday… We are also using Windows Live One Care on all PC\’s now… working great !!!
I have to admit after telling you I hate the new Hotmail; I am now getting use to the "New Live Hotmail\’ and like it. I do wish the reply screen was a little narrower; there is too much negotiating back and forth, right to left to see what you have written and make any corrections or changes in your messages. As you have pointed out I do have a smaller screen (15 ")I do hope you keep tweeking it and making it more user freindly for both the smaller as well as the larger screen users. Thank you for listening to a lot of our concerns and making changes.
for all those hotmail member, who upset with this new version. get you a yahoo email work almost like the old hotmail a few diffence
but better than this new version. yahoo tranfer my folders all my contact. no problem
I\’ve got an idea, why don\’t you fire those technicians who keep screwing up this site and hire someone who knows what they doing.
Every time I try this new e-mail site, and every time I switch back to the old one. The difference, THE OLD ONE ACTUALLY WORKS!
Today I couldn\’t even access my mail.
Where are my DELETED and JUNK boxes?? I used to go into DELETED to find information I overlooked. How do I empty the JUNK box? I am not pleased with the "NEW" look!!! Too much space wasted for advertising and not enough space for messages.
Quite a number of files in my draft folder cannot be opened, a problem that refuses to go away. As I cannot get access to them, I cannot work on them. Please fix the problem. Many thanks.
I cannot turn my computer off with the new presentation
hi
I already changed my browser font size to “medium” and I still can\’t see some of my folder when I try to move my messages to the folder.
Every now and then, when I click "send" to send an email, Hotmail displays a message suggesting that I "upgrade" my browser. If I click the "not interested" button, Hotmail throws away the message that I just tried to send. Are you guys !@#$ nuts? Does Microsoft <i>want</i> to annoy its customers?
Is Windows Live Groups starting today? I have been anxiously waiting to see if it could be a subsitute for my MSN Groups site.
With the new Hotmail, when I click on the TO: or BCC: and my address book comes up, you can not see the bottom of the box and the down scroll button. The box is not moveable or sizeable to make this work. I constantly have to bring the scroll button to the middle of the list and them click and drag it past the bottom of the box to see the next addresses. When I select one, I have to go thru the same thing until I get to the bottom of the list.
What you call exciting I call a real pain in the neck. Since you implemented this new version of Hotmail I cannot see all my emails, no access to the other pages, I can only see PART of the first page. When I open emails cannot read them all as the whole page will not show, so this is really bad. I have to forward emails to my home email so I can read them.
Why fix something that was not broken??? BRING BACK THE OLD VERSION! Stop spending money on stuff that does NOT work!
I do not like the new hotmail at all. None of the junk mail shows up. Only the messages in the inbox.
I have written before asking why. On the left side of the page when you first sign in and get into your hotmail why doesn\’t it show the junk portion of it?
I think that this new windows live is a buch of bull. I have used hotmail since 1996 and haven\’t had any problems until the new version. Sounds like another Widows ME (mistake). Bring back the old hotmail.
Hotmail is totally broken this evening (18 November). Messages fail to arrive anywhere, even though after sending I get the Sent confirmation.Hotmail = world\’s worst e-mail service. I rate the new interface as an Alpha test version – not even a Beta or RC.
I\’ve e-mailed hotmail a couple of times now with no response. When I typed "hotmail.com" into the browser, the first page would ask me for my password. Now it opens up my mailbox automatically. I want it back the way it was — secure!! I want hotmail to asked me to type in my password. What has happened?! Please e-mail me back….
I\’m experiencing many problems with the new Windows Live, some minor, but some major. First and worst is the problem I\’m having sending e-mail. Sometimes after pressing the "send" button, I\’m transferred to a page suggesting that a use another browser, and this when I\’m using the recommended browser. And I\’ve tried using the other recommended browsers and experienced identical results. After I click out of the page (no matter how), I find my e-mail has neither been sent nor saved. I\’ve also experienced terrible results using the rich text format when e-mail does get sent through. Almost all formatting codes are simply stripped from the text, including line breaks. It results in one huge, difficult to read paragraph. It\’s funny that when I opt to switch to a plain text format I also must click through a warning that all formatting will be lost if I use plain text. Actually, the opposite is true at the present time.
Ive had to go back to using Internet Explorer just to open my Hotmail account. I have been using Mozilla Firefox for a very very long time with the old Hotmail system, but after you guys did your "wow, its a new magical hotmail/live.com stupendous update" junk, I couldn\’t even open my hotmail.
It would just say the email was "loading" and that was that.
Finally tried using Internet Explorer and got it to work.
Whoever is responsible for the roll out needs to be sent back to the INTERN dept. at Hotmail.
I have read an enormous number of complaints about the new system.
Did you guys/gals ever hear the ole adage….IF IT AIN\’T BROKE DON\’T FIX IT.
Guess not huh?
Customers are deserting your service in droves…not the best business plan huh?
if you are truly "commited to continuously improving my experience with Windows Live Hotmail", how about putting it back to the way it was a month ago the way it was for the last couple of years the way that worked just fine easy to use and the way that there was not one thing wrong with it ! ! ?? ! !i\’m a paying customer and i didn\’t ask for this new and improved NOT !! total mess. you will certainly lose a lot of paying customers myself included. this is as ridiculous as NEW COKE !!!
Ah, the arrogance of those who know what we want better than we do.That is largely what has doomed Apple to a 5% market share. And itwill eventually sink Microsoft, despite its government enforced monopoly.
PLEASE fix this mess I HATE THE NEW HOTMAIL
Wonderful blog of all the supergreat things you\’ll be doing! One problem: I CAN\’T ACCESS MY EMAIL. I put my address up there so that you\’ll know. I might be losing money at this very moment because I trusted Hotmail as my source of communication with clients and now I can\’t open it. I have moved everything to GMail and will be moving my business and traffic there if my email isn\’t back on TODAY. And I will also blog so that others will know of my misfortune and tell them about my experience at GMail, which so far has been impeccable. That\’s the beauty of America folks, if someone can\’t get it together, you can always move on!
ha ha ha ha ha ha ha ha ha ha ha ha ha ha
Hi my name is rayray and i have an exicting account and i forgot my password and i dont rember my secert one i want to no if u can help me send me a message if u can thanks
WE WANT ANSWERS, IT IS SIMPLE AS A VOTE, YES OR NO, ARE WE GOING TO GET OUR CLASSIC BACK? THIS SYSTEM SUCKS!!!!!!!!!!!!!!!!!!!!!!!! I DEPEND ON MY EMAIL THAT DOESENT WORK TO COMMUNICATE TO MY HEARING IMPAIRED MOTHER , CAREGIVERS AND FAMILY. MY MOTHER IS IN BAD HEALTH AND IN A WHEELCHAIR. I CANT HELP THEM!!!!!!!!!!!!!!!!!! HELP ME PLEASE!!!!!!!!!!!!! IF THIS SYSTEM CAUSES SOMETHING SERIOUS TO HAPPEN TO HER. IT WILL BE ON YOU. FORGET ABOUT THE INCONVIENCE AND NON WORKING PROGRAM THIS IS A HEALTH CARE ISSUE. I\’VE SAID THIS BEFORE MANY TIME\’S ON BLOG AND MESSAGE, AND STILL NO HELP. WHAT IF IT WAS YOUR MOTHER? THE COMPUTER AGE HAS BEEN A WOUNDERFULL WAY FOR THE HEARING IMPAIRED TO COMMUNICATE, THANKS FOR DESTROYING IT FOR US.
i\’m still unable to access my junk mail box, i tried everything, is there any help????
Like Vista, another Microsoft product foisted on the masses before it was ready! Please give us the old interface back! It WORKED. Doesn\’t anyone at Microsoft know you don\’t fix things that are not broken!?It\’s painfully slow, doesn\’t recognize my browser (and I have tried firefox, iceweasel, opera, safari, epiphany and yes even MICROSOFT\’s OWN INTERNET EXPLORER 6). Worse yet, I am unable to reply to any e-mails from my Linux/Debian PC\’s. When I try, I get perpetual hourglass. Heck, even with IE6 and Firefox running on XP systems I still have this problem! Or, sometimes I can\’t select an e-mail to even read it. When I hover the mouse over that particular mail hotmail won\’t let me open it. I can resolve this temporarily by rebooting the PC. But eventually it comes back.This is crazy. I smell another anti-trust suit coming. How dare Bill G and crew exclude us from using anything but IE7? Attorney geeks please stand up! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ellie,
Since Mike and Dick are hiding and wont answer thier blogs, and yes I see you TRYING to help us in a positive fasion and we appreciate the effort, we need just one more bit of help with this new untested forced ad brokeness.
We need an autoforwarding feature for this "new" hotmail to send our emails to our new GMAIL accounts so we can read and respond.
Your help is appreciated.
The worst interface I have ever seen.
I\’m going to change my email address to gmail, short pain is bettr then long pain
Microsoft are so stupid. They are going to lose more users to gmail because of the lousy and stupid new interface
hotmail think people r stupid.
it\’s quite annoying to see "select message", "read", "unread" pop up when u want to click the check box to delte emails
I never see anything like that in gmail and yahoo mail
What the H— have you done to my hotmail!????? When I go to print an article everything is laying over on the right hand side of the screen, and it is cut off on that side. There is a useless (MISPLACED)? list of "inbox, Junk, Drafts etc on the left side of the screen that is IN THE WAY of the messages! And why do we have that darned solid purple rectangle up at the top? When printing messages or content, it uses up most of my ink cartridge!! I\’m thinking of vacating here, and going to Outlook Express!
Hi everyone,We are still reading your comments and value your feedback tremendously. The Hotmail team continues to make changes and will make some significant updates in the future to bring back what a lot of you miss about classic Hotmail. More news is coming soon. In the meantime, please go here for some ideas about how to make Hotmail work better for you.http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!16221.entryThank you for using Hotmail, and we apologize for the inconvenience.- Ellie Powers, program manager, Windows Live Hotmail
If needed, you can also contact customer support directly. They are able to help with a wide variety of problems.http://support.live.com.- Ellie Powers, program manager, Windows Live Hotmail
In mid-December, we\’ll be changing Hotmail so that it scrolls just like
Classic Hotmail. This will give you more space to read mail. Read more
here:
http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!23799.entry
This is in response to your customer feedback. We do listen.
- Ellie Powers, program manager, Windows Live Hotmail
Hi,
Once I used to able to see the list of mails from my contact list, don\’t you provide that anymore ? this saved me lot of time, since I am getting lots of junk e-mails these days. I feel like I need to open up a new account to minimize junk e-mails…
I refuse to get a new computer so that I can update my browser as to allow hotmail to work.Is there anyway to change my settings back to the classic as to allow me to view my emails without having to change computers?This new layout is utterly ridiculous, especially as it further resitricts those with computers over five years old.
I find I can send messages to a Hotmail address, but not receive the replies. Tiscali, my service provider, has referred me to you. Any suggestions?
I want to know why I can\’t add new folders in my hotmail and delete old folders that I don\’t need anymore. This is a great inconvenience for me. Also, since the changes, many of my really important emails disappeared. Not happy about that because they were correspondence with the government. Way to go. What other disasters have you got planned for us?
I LIKED THE OLD VERSION BETTER
It is so hard when typing a NEW EMAIL not to beable to see the whole page. With this new version of Hotmail you can only see a portion of what you are typing. I hate this new version, to be honest the origianl version was the easiest to work with. I really don\’t know why you people keep changing it. But this is the worst. It is unreasonable for you to want us to go to a smaller font. What about us that are up in years and have a hard time reading a smaller font. Because of this I am not able to view my whole contact list, it will only go down to "S" . I realize all the people making these decisions are younger and don\’t really care if us older users can see the smaller fonts or not. I did change my font and it is something I can\’t live with or even enjoy emailing with. I guess I\’ll just quite emailing. I\’m sick of playing with the bars before I can locate what I need to do. So you younger people that don\’t need the larger font, enjoy your emailing.
The new, improved Hotmail that you forced upon us is slower and unsatisfactory. It was terrible in the beginning. May errors have been corrected, BUT–On all 4 of our computers we experience slow loading (can\’t use contact info in the TO box or even start typing for 10-15 seconds). The cursor flutters while it flashes all the time as if something was not correct. We would also like the contacts to have the option of Last name first as in the older version.
WHY FIX something when IT ISN\’T BROKE! This "New S**t Microsoft decided to "Improve for the Customer" has probably pi****d every MS Customer off in ways MS would never understand. Put the "Old" version back, or I will just go use another Company with better and easier things/ways…MLB, Stockton, CA
How do I get classic hotmail back? Didnt ask for the LIVE and really dont want it. I am old fashioned and believe, if it ain\’t broke, don\’t fix it. Rebecca
I get this all the time. Fix it please. "Your contacts can\’t be saved right now. Please try again later."
Ronald IginoOla boa tarde, eu quero a antiga versão do hotmail, não consegue fazer nada, nem da pra enviar anexos.
kkk wrote: hotmail think people r stupid. it\’s quite annoying to see "select message", "read", "unread" pop up when u want to click the check box to delte emails I never see anything like that in gmail and yahoo mail ditto
I am spending the afternoon and evening sorting my Live email Inbox into several folders. If I go into another folder, when I return to my Inbox, it does not reopen where I left off and I have to page through to find my place. The folders ought to be set to bring you back to where you left off. This is sooooo annoying to wade through 14 pages of emails each time I leave the Inbox.Gene Page
When I try to print an email the output from my Epson Photo Stylus 320 is so small it\’s unreadable. I tried various settings to no avail. This is exasperating and a waste of precious ink and paper. This is not a "Green" solution. Another thing that PO\’s me and it\’s not just a Microsoft fubar is… Why do software coders have to build more blotted functionality into their programs? I mean Intel puts out faster processors to speed up computers but, along comes the software to bog everything down again. It\’s a vicious cycle. We are never ahead of the curve and it\’s no small wonder why people get frustrated with their machines.A little advice… If something works, why tinker with it? I liked the old Hotmail format. This new one is [pardon my expression] – gay – Liberace gay!
Hello fellow hotmail guinea pigs, I have found a solution, of sorts, to our problems. I opened up a gmail account, notified all my contacts from hotmail that I was moving e-mail accounts to gmail as hotmail have decided to ruin they\’re perfectly good system for some unknown reason ,and hey presto all my problems have disappeared. No more spam either. Now my contacts get the e-mails that I send, I receive all the e-mails that they send and I can get back on with my life!
it seems to me that there are different ways to do the same thing but they dont end up in the same place and if they were all the same place outlook, windows,messanger even my windows media player why sign in each place seem redundent
I am back to being unable to open my email messages. I had to resort to opening them from the My MSN page but now even that is down and I just see the messages there and I am unable to read them. It is really frustrating and I need someone to tell me what to do.
I\’m sick of trying to get simple problem questions answered, by running around in this website trying to find an answer. I\’m simply trying to switch off Windows Live Today, from popping up every time I log in to my different accounts. No help section covers that, and, I obviously have to do the merry dance of trying to find a way to get an answer – with customer support links being hidden better than Bin Laden. What a tiresome, unhelpful peice of trash to add to my day. Thanks!
For help with Hotmail, go to Hotmail and click the (?) icon in the upper right corner. Your question is answered there. If you have questions that you don\’t find answers for, try the forum at http://windowslivehelp.com.Best,Windows Live team
Windows Live Team: I\’m not trying to be the outlier on purpose, but I don\’t seem to be having any of the problems described here. I use Windows Live Mail for my @live account plus two Office Live mail accounts. It all works beautifully on my XP desktop and a Vista laptop. I like the consistency across all of the Live services. Thought you were due a positive one here.
Wow, I don\’t know how Hotmail can mess up so much people. What\’s the issue here?1. Can\’t get used to changes? Nothing is too bad aesthetically and visually about the new Hotmail. Sheesh. If you can\’t get used to changes in Hotmail, how can you live in the technology age? As much as you make like the old Hotmail, a lot of people didn\’t like the old Hotmail. The world doesn\’t revolve around you.2. Issues opening or finding stuff? Might be more understandable, but it works fine for me. I usually read Hotmail on IE7 in Windows XP SP2. Works in Safari too. Sad to hear people have so much trouble with Hotmail – though I think it\’s more with user incompetency than actually coming from Hotmail.
I would love to see Windows Live video chat between Macs and PC\’s At the moment, I use AIM for video chat with my daughter and would like to use Windows Live. Is it possibly in the future for Macs and PCs to video chat ? ? ? ?
All my contacts keep getting deleted from my list. They then receive a mass spam email from my address. How do I stop this.
I\’m getting tired of seeing the "sign in again" message everytime I log on. I\’m the only user, and my computer is never down for very long. What gives.
Am getting ads on the righthand side of my window when viewing emails. How do I get rid of them? They are so annoying!!!!!
Forever Gmail… This is Hotmail slow and bad profile… old version good.Gmail faster and attracting.
Is someone on a mission to make Hotmail completely unuseable?Because in addition to all the other user-unfriendly changes that have been foisted on us over the last few months, we now have bloody annoying banner ads down the side of the page that squash all our emails and make both the titles, and the message itself, when opened, unintelligable.I am really fed up with this. I want old hotmail back and bloody well left alone.Whoever is in charge should resign.
I too hate the advertisement on the side. You don\’t even get the option to move the margins to widen the space where you read your email. Other than that, I love the new look of hotmail.
Yes, please email me instructions on how to get rid of advertisements on my email account? They are very irritating and are reducing the size of my account page.
I agree I do not like what has been done I now have none of my messenges from my msn.com account which I have had for ten years…They can have this live garbage….it is totally not useable
Yes, Yes, I too hate, hate the ads. They are very irritating. Please send me the instructions on how to get rid of them!
since I\’ve downloaded the new windows live version, I can\’t see in the toolbar the emails that are getting into my mailbox. before the download, there was there the number of new emails, now NOTHING! help me please!
I\’m getting tired of signing in every time I use hotmail. I can have 10 mails, 5 of which are sending me to another site for some reason and when I come back I have to sign on again. I\’m beginning to think I should get off hot mail and use one of my other email providers. Any suggestions??????
All off you people out there who have sent a message on this web page are right. I like the old msn because it was all creative. The NEW msn is the same as the old msn and every time i sighned into the old msn it said that i HAD to download the new msn or my account had to shut down. Please read my message, it is inportant to know all of this thing. Thank you, from Libbie-Jane Nowell……
go on http://www.msn.com for more help from me!!!!!!!!
Hotmail
John E. – I use hotmail, and it is great, Also it gives me lots of information when needed. this is probably the only last freedom that we as a system of communication should use & not abuse.
The advertisements are not appropriate if one is sneaking onto personal mail at the office. The stomach ads, boob ads, ugly teeth ad………what are you thinking???????????? I\’m about to get a gmail account because of this.