Earlier today, Messenger customers may have received an instant message that looked like this:
We sincerely apologize, but this was accidentally sent out. If you received this notification today, please ignore it. You will be able to continue to use your current e-mail address, and there is no reason to make any changes.
If you have already clicked the link, there is no harm to you. You should have been told that your “Windows Live ID can’t be changed at this time” because there is no need for the change.
These service notifications are only used for urgent issues but unfortunately, somebody made a mistake that caused this message to be sent out. We will definitely be reviewing our process to make sure we avoid such mistakes in the future.
Again, we’re very sorry for any confusion that may have been caused.
- Windows Live Team

I can\’t download Emoticons and others from the Gallery
I recieved a Email from Windows Live saying I have to verify my user name, password ,date of birth and Country! It was in my junk folder…is that from The Windows Live Team?
Hey my msn wont let me sign in because of error 80040200,how do i fix this?..
here\’s something to think about …join Facebook ..forget messenger..less headaches…lol
why does qwest broadband customers have trouble with getting messenger to work? i used windows live before i had qwest and now all i recieve is error message 8000ffff. please tell all of us who get error messages how to get messenger to work for us. why does messenger tell me that it is temporarily out of service? this sux!!
I am getting lots of instant messages with links to sex website all purporting to come from someone on my net work but he is not sending them and ow another firnd is getting them and she thingk I am sending them what can we do?
dang it how the heck do i actually talk to someone here
i try to sign in to windows live messenger 2009 and it wont let me insame with the mailit doesnt give me error codes or nothing it just goes back to the signin screen
Where do the replys to these comments go??..
i need help and i have emailed the help team but no responseok so i have a personal email siganture which i have changed before, but now it no longer has the save button where you change it at what do i do
hey i received that message from your team youstat was amistake, but i have had issues signing in and for a period my windows live messenger started working again and then i received that message and thought it was the answer to all my problems. what do i do? x
I\’m having difficulties with Junk Mail – none shown. Also, one of my social networks does not recognize my e-mail address. It is MOST important to get these corrected. Tell me what needs to be done. Thank you.
I want to be notified on my computer when I receive an email. How do I do that?
Got it and its gone now…
WHAT IS LOVE ?
i am also getting the links to a sex website. The majority of people on my network appear to be receiving these from me too and i am not sending them. what can i do to stop this ??? i would appreciate a response please. Thanks.
We have also received a lnk to a sex website and my contacts are also getting the same mail from my account eventhough I am not sending them, please can you tell me how to stop this happening. Thanks
hi all in my hart
Hi! I\’m from Argentina. I want to know: Is there any e-mail (for messenger or windows live help or service staff) like this <messenger@microsoft.com> but in spanish? Response please. Thanks. (I\’m not very good writing in english for now)
todas son feas
nadie tiene alguna direccion de email como la del post pero en español? si saben algo diganme, porfis.
Hi can someone help I cant gein t my account i forgot not oly my passworkrd but also my secret questionne? its really urgent and important that i get back in to my account asap. xxxx
hi has anyone had trouble with their msn while they are offline? it showing people as online and hen friends clck on it they see different porn type things advertised!!help!! caget rid of it
I can no longer post notes to friends profiles only private messages.
my windows live messenger will not allow me to sign in, it says that it cannot find my contact list it has been like this for quite a long while now, what do i do?
I am having trouble getting into my email account. Is there a problem with windows live?
I have received several messages over the past few weeks stating that my account would be closed unless I provided my name, birthdate and password. the message background and website looked just like Windows Live, not like the picture above. I, too, looked for a phone number to no avail to speak to someone directly. With so much reliance on hotmail, several years of use, one would think they would be far more supportive.
I am haveing a lot of trouble with my Hot mail account, Problems include attaching and opening files, connecting to Outlook and composeing "new" messages – the new message window is out of order and i can not get to my contacts. What do I need to do?
oi wat the hell blood y this masseage is coming up all the time mann dont how sort this out man!
ohkk, likee i have ben tryingg to signn intoo my accountt, and it isnt workingg. idonttknoo whatt the he## iss goingg on, but im pretty p-oed.. likee i just go this accountt and now it aintt workingg, its pretty effed up. It says my contact list isnt avalible rightt noww, so try again laterr, and this popped up at least 5 timess, and i got it yesterday and i think it has ben laterr. Soaa, yeahh, im pretty madd bout thiss and i need helpp and you aint helpingg mee with itt.
my actual msn messenger has not been working correctly and keeps sayin tht my contact list is unavailible and i have been using windows messenger for the past few weeks its really annoying . i jus downloaded live plus a little while before the problems started . is there any way tht i can sort this out ????
this aint happend to me :S
I received a message today from Windows Live Hotmail Team: mahesrajpant@hotmail.com saying this: Dear account userThis message is from Hotmail Customer care messaging center, to all free Hotmail account owners. We are currently upgrading our data base, and e-mail account center. We are deleting all unused Hotmail accounts to create more space for new accounts. To prevent your account from closing, you will have to update it below so that we will know that it\’s a present used account. To do this, You have to click on your reply button to reply back to this message and then you fill the information below.* Username:…………….* Password:…………….* Date of birth:…………* Country Or Territory:…………. Warning!!!! Account owner that refuses to verify his/her account after 2 weeks of receiving this warning will lose his or her account permanently.Sincerely,The Windows Live TeamSeriously, how stupid do they think I am, first of all I don\’t think you would be asking for password or my date of birthIt sound like a very stupid scam that unfortunaly some people might be falling forPLEASE WARN ALL HOTMAIL USERS OF THIS!!!!!! Olga
this happened to me…..hehe, kick the fool who sent it in the arse.
I received this message and inadvertently marked it a phish. I have been trying for 3 days to find a place to send a copy of it, to prevent others from thinking it is real, to no avail. Please warn others not to give information to anyone!Dear account userThis message is from Hotmail Customer care messaging center, to all free Hotmail account owners. We are currently upgrading our data base, and e-mail account center. We are deleting all unused Hotmail accounts to create more space for new accounts. To prevent your account from closing, you will have to update it below so that we will know that it\’s a present used account. To do this, You have to click on your reply button to reply back to this message and then you fill the information below.* Username:…………….* Password:…………….* Date of birth:…………* Country Or Territory:………….Warning!!!! Account owner that refuses to verify his/her account after 2 weeks of receiving this warning will lose his or her account permanently.Sincerely,The Windows Live Team
se viene el 23 de abril mi cumpleanos !!
Thanks for the warning WL. Happy day!!
just received the new safari windows live update. it has frozen my e-mail and won\’t respond.please help!
hoy mire luces en el cielo como hacia el latitu, 33 norte, 18 fenomenos, 1.30 pm pacifico, Albert E.
was really annoying, I hope to come back in the messenger without problems, because in my computer user account, I still can not enter the address in my messenger,just on another account that I had to create on my pc, thanks a lot..
thanks for letting me now was appreciated xxx
Several people have posted comments about receiving e-mail purportedly from the “Hotmail Customer care messaging center,” asking for your password or other account information. This is a scam, unrelated to the instant message accidentally sent by the Windows Live Messenger Service Staff. Microsoft will never ask you to provide your username, password, date of birth, country, credit card information, etc. via e-mail. Don’t reply to the e-mail message or click any of the links. Your account will not be closed. For more information about such scams, see this post: http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!36411.entry. Others of you have mentioned receiving links to porn from people in your network, or finding that links to porn have been sent from your account. If this happens to you, we strongly recommend that you scan your PC for viruses and malware. If you’re concerned that an unauthorized person might have access to your account, see this article: http://windowslivehelp.com/solutions/accounts/archive/2008/10/25/what-to-do-if-you-think-your-accounts-been-stolen.aspx. Thanks,Windows Live Team
Before I read this I went and tried to open a new account and ended up cancelling it but now I still don\’t understand why I can\’t get my Windows Live Messenger to open so i can chat with my friends, some one please help me
I\’m sure you\’ve heard, but I, as well as everyone I know, have had their hotmail email accounts wiped, or deleted completely, or apparently rendered non-existent. As with everyone else, I have many important/personal emails in that account and I would like this huge issue addressed as soon as possible.
The image in the post cannot be seen?
Do not know what happened, but for my hotmail account \’my calendar -name-\’ has disappeard and has changed in \’calendar -name-, with no entries to be found, all entries seem to be deleted. What is the proper way to log this incident, and to restore my calendar.
hi, i need some help, i uploaded some data on my sky drive, and now i want to delete that but i cant see any option , so please anyone can help me to find out the solution , i will really appreciate if anyone can reply me asap, thanks.
For the last week my email as been taking an inordinate amount of time (over a 1/2 hour sometimes and then not at all) to display. It just keeps circling and circling and never appears. This is still happening. It is hard for me to believe that Microsoft only had that one little problem and whala it is now fixed. Right. Carol
Alot of people are having problems. I did too. Try to go create a dulicate account in your e-mail. See if it works then. It did for me.
some one want to help mi, im need music to my space please eny body heeelp!
yh i thought it wasnt working.. then around ten minutes later it finally signed me in1 u guys need to solve this prolem
Yeah. Well I downloaded the new Windows Live Messenger and I cant sign in. I have the error code 80080005 <— I guess meaning that i have no "gateway". IF ANYONE can help me with this. If I cant fix it. I will go back to the older versions of Windows Live. But i would like to update.
For the past 2 days ive been getting error code: 80040200 saying that the service is unavailable… but i can sign in under another email. and other people i know have been able to sign in
i can not sign in to live messenger it keeps coming up error 8e5eo5fg been pulling my hair out for days can anybody help
anybody can help me with the live messenger? i have a problem occur suddenly out of no where and the trouble shooting show me this error code:8100030d what is this supposed to mean and i really hope that someone would help me get back my msn thx..
hi can someone please help me??? when my computer is off/on i keep getting offline messages from friends in friends list,but they aint sending me them?? confusing i know but it is getting to annoy me now.the messages are all very rude.and dating,etc what is wrong
what is wrong with mesnger last night tried to talk with sister in australia kept getting message not available try later today we could video however no sound we could not hear each other and also could not send written message
lawlz i see
I need help why can\’t I sign in to my msn any more?
why wont my msn messenger live open just installed it n it wont open it says this program has encounterd a problem n cannot open help
to whom it may concern..!dear sir..i have got problim with windowse live messnger,and the problim is ( when ever my computer is on and iam away any of my friends who comes online they get the links from any porn sit…and show my name and ask them for regestring to this sits, and also i get the same from other friends.)hope to hear from you in reply and help us .my email is (ghyahya92@hotmail.com)
Ever since I upgraded to IE 8, my system has been messed up. I get regular messages about a corrupted search file, and my internet is constantly generating messages about errors. I tried to delete IE8 and move back to IE7, but my system won\’t allow me to do so. My Live mail is slow and locks up often. What happened with 8 that has made the system such a mess? When are fixes going to be available for these problems?
POP-ups from windows live are driving me CRAZY!! Every couple of minutes, I get this popup: "We can\’t sign you into windows live messenger"I can\’t make it stop! What kind of HORRIBLE programming would inflict this?!!!!
MY NAME IS URSULAPLEASE I NEED YOU TO CONTACT ME RIGHT NOW!!!
for months and months and months now, i have tried to add a picture to my profile. always get this message … Sorry, there\’s a problem with the service. Please try again later…. later apparently never comes
how can i use my web cam on here
I CAN NOT SIGH IN AT ALL HELP
I Dont Have Any Winks Or Backgrounds…My Mum Has The Same Version As Me And She Has All Of Them…Help Me Please
Hi i can not get into my msn or see my email dont know what it\’s all about but it says the key port
I was wondering if you can help me, my sisters and brother was able to sign in to windows live messenger, but I can\’t, it always says"Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Please try again later" this has gone on for four days, Please help me!!!
windows messenger 9.0 sucks it willnot delete so i can get the latest
sorry trying to get 9.0 i delete and pop up says i have it but that is bull
Hello Thank for help me all times but now time I can not sign in my msn and I hope that you can help again.
god u cant even add comments easily. want to uninstall the mess 9 beast. cant even find an uninstall for it and even my 3rd party ones cant big bro msn not forcing anything on us suppose say it aint so. get it out so i can use an older version so my web cam can be viewed by those i choose. they wonder where the msn animosity comes from duh!! any help to uninstall it would be appreciated. nnvee@hotmail.com hey it might be "right in front of me" but pretend i\’m just an average soul and make it sorta possible to find without being able to run code. thanx
Recently MSN has started logging out by itself, then the following message appears:"You were signed out from here because you were signed into a version of Messenger that doesn\’t let you sign into more than one place. Click to sign in again." This perticular sign out happen when I was away from the PC. Please let me know how I can fix this proplem, it has only started occurring in the last month Thanks
Hi There: I have the same problem as Lena, for the past 2 days can\’t sign in to mi windows live: error 80040200 , but yes i can acces to my email account and I can open mi sister\’s window live msn. What do I do to solve the problem
umm i cant view my profile and cant fix it eighter what should I do?
since today i can sign in and see my contacts online but i cant comunicate with them or send instant messages please sort this out as it is causing me big problems
ok thats cool and all but it wont let me sign in at all now so how do i fix this headache now!!
I Have the same problem as Greg, and I don\’t have another pc that is running, so how is this happening.Don
I have the same problem as Greg and Don.. Keeps signing me out with same message. I do have other PC\’s but they are all on the latest release, and I don\’t have any old versions that could genuinely cause it?
It would also help if teh message told you what/where the PC was that was doing it..?
Ooh….Pidgin works fine…
Hello. The contacts on my Windows Live Messenger have told me that they have been getting links from me which I did not send. Could someone please tell me how remove the virus that is causing this? Alisa
I regularly get the pop-up message in Window\’s Live Messenger over my little "blue guy" in my system tray stating "You were signed out from here because you signed in to a version of Messenger that doesn\’t let you sign in to more than one place. Click here to sign in again." I do seem to have an icon that recurs for .net messenger from my start link, but nothing in my "add/remove" file, as I\’d thought deleting such just may help. I\’m not techy enough to consider that I could tweek something in my registry to fix this bug of the last several days, and could really use an assist. Suggestions? By the way, I upgraded my Windows Live Messenger a couple of days ago in hopes it would help, but to no avail.